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Triple Guarantee:
Visp.net strives to provide the highest quality services available in the industry.
Services are guaranteed as follows:
- 100% Subscriber Satisfaction Guarantee – If for any reason your subscriber is not satisfied with ISP services you provide through your partnership with visp.net and you provide the subscriber a refund, visp.net will provide you a full refund for the wholesale cost you paid for that subscriber’s services for up to 60 days prior to your written request for refund not to exceed the same period you refunded the subscriber.
- 100% Uptime Guarantee – Visp.net employs a wide array of redundancy technologies to maximize uptime of its network. At your request, visp.net will provide you with a pro-rated refund for downtime that negatively impacted your subscribers according to visp.net’s written Policies and Procedures (see the Service Outages section therein).
- 100% Migration Retention Guarantee – If a migrated subscriber terminates due to dissatisfaction with visp.net provided services during or up to 90 days from the start of the migration process, visp.net will credit the ISP 12 months of the wholesale rate for that subscriber’s service. To exercise the guarantee, ISP will provide a copy of a verifiable written cancellation notice from the subscriber stating the reason for the subscriber’s termination, which must be attributable to the migration. Applies to ISPs with 12 month or longer term.
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Visp.net Service Mark Information
The following is a list of visp.net’s trademarks and service marks. When using the marks in publications that will be distributed only in the United States, include the appropriate ™, SM, or ® symbol on first use. For publications that will be distributed outside the United States, do not include trademark symbols. Instead use the appropriate trademark attribution notice.
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| Ultimate ISP™ |
ISP management solution |
| Visp.net™ |
network operation center, ISP, software, etc. |
| Visp.net logo™ |
| ISP in-a-box logo™ |
| Building The World’s Largest Network of Successful ISPsSM |
| Building Better ISPsSM |
advertising slogan |
| Instant Footprint® |
dial-up and dsl networks |
| Instant ISP® |
instant setup of an ISP |
| ISP in-a-box® |
software application |
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